The only employee who never complains about the night shift.
PunëtorAI is the digital agent that answers your customers on Instagram, WhatsApp, Messenger, and the web in 10 seconds. No coffee breaks, no annual leave, 24/7.
WORK
- Dashboard
- Conversations3
- Leads
EMPLOYEE
- Briefing
- Channels
- Analytics
PunëtorAI
AI Employee
Customer · 10:36
How much is delivery to Durrës?
PunëtorAI · 10:36
✓ New lead
Customer asked about delivery to Durrës.
THE DM DRAMA
Today's customers have the patience of a toddler.
If you don't reply fast, they don't wait. They click the next ad, message the next page, and buy there. When replies lag, you're not running a business — you're running a charity for your competitors.
~6sec
median reply time on Instagram, Messenger and WhatsApp. Our own measurement, on our own workspace, October 2026.
24/7
It answers at night, on weekends and on holidays.
4channels
Instagram, Messenger, WhatsApp and website chat, in one dashboard.
Trusted by
HOW IT WORKS
Usually ready within a day.
01
Teach it your business.
Upload your price list, product catalog, and FAQs. Feed it your business's information — the same way you'd prepare a new employee.
02
Connect your channels.
Instagram DM, WhatsApp, Facebook Messenger, or your website's live chat. Instagram and Messenger connect in a few clicks; WhatsApp and the widget need a one-time verification.
03
The agent starts answering.
The AI answers questions about prices, availability, opening hours, and orders in real time. Most messages get a reply within seconds, in your brand's language and tone.
✦ THE SAFETY MODULE
It learns and improves every day.
The AI answers only from your information. When it doesn't know, it hands the question to you. You answer once, confirm it, and next time it knows on its own.
Only from your information: Protects your image from unsupported answers.
Instant alerts: It signals you with the full conversation context when your input is needed.
Continuous evolution: Every conversation makes your agent smarter for the next customer.
Do you exchange gifts after the holidays?
WHY IT STOPPED: NO ANSWER ON FILE
→ Passed to you · with full context
TEACH IT & ANSWER
✓ Learned — next time it knows on its own.
The customer got your answer.
WHY PUNËTORAI OUTWORKS ANY EMPLOYEE
Not a chatbot with a weak battery. A tireless, hard-working agent.
THE SALARIED EMPLOYEE
PUNËTORAI
Asks for a raise every 6 months
One flat subscription (and never asks for tips)
“I'm on sick leave today”
Works even on December 31st at 23:59
Starts working after the first coffee
Replies in 10 seconds (no coffee required)
Forgets the new catalog's prices
Remembers every product, price, rule, and policy
Ready to grow sales and improve your service?
Join the businesses that stop losing customers to slow replies. Book a demo and see PunëtorAI with your own business questions.
Book a Demo →The demo is free. Usually ready within a day.